I do not not trust my eyes or my memory as confidently as I did in the past. It is not because of age but wisdom. I’ve read several books on analytic thinking, scientific discoveries on how our memories are formed and reconstructed, and common observation failures as outlined in this book. The more I read, the more I realize that I must, as The New York Times review observed, be humble about my observation abilities.
This book reflects the foolishness of exalting the importance of eyewitness testimony above other empirical data in investigations and court cases. The eyes do not always have it and we can sometimes see but not see. I would not believe it but having failed to see the gorilla as I dutifully counted the basketball passes on the video described in this book, I am convinced. The book also explains why failing to register everything we see is not a failure or weakness but a neurological necessity to keep us from sensory overload.
The description of various observational experiments and examples from business and law enforcement reinforced the validity of the book’s arguments. However, the authors did not leave readers to bemoan their condition or completely distrust their senses but provide techniques to help readers observe and understand common blind spots and how to compensate for them in their thinking and with interactions with others.
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